FAQs
Straight answers before you start
If your answer isn't here, our team is happy to help through the contact page.
What is cloudstation?
cloudstation is an integrated cloud logistics platform in Saudi Arabia. It lets brands expand through storage, inventory management, full operations, sales-channel integration, and daily distribution, using a network of branches that operate as dark stores.
Which businesses can partner with cloudstation?
Food and beverage brands, restaurants and cafés, retail, e-commerce, specialty coffee, health and beauty, and fashion. Suitability is confirmed during the product review that follows your application.
What storage types are available?
Three environments: ambient (room temperature), chilled, and frozen — all handled and managed to high quality standards.
Which cities does cloudstation serve?
Riyadh branches cover Laban, Al Suwaidi, Salah Al Din, Qurtubah, Al Narjis, Al Rawdah, Al Yasmin, Al Fayha, and Al Hamra. Outside Riyadh we operate in Jeddah (two branches), Makkah, Madinah, Dammam, Khobar, Khamis Mushait, and Hafar Al Batin.
How does sales-channel integration work?
Your products are connected through our own system so they appear on delivery apps and e-commerce stores. Orders arrive directly in the system and are prepared from the nearest branch.
How long does onboarding take?
Onboarding has four steps: submit the form, review and approval, sign the agreement, then launch by supplying the first batch. Exact timing is confirmed with our team based on product type and the branches you need.
How is pricing structured?
Pricing is flexible and performance-linked: as your sales grow, operating costs come down. Specific figures are discussed with our team after your application is reviewed.
How do I get started?
Send your application through the registration form on the Become a Partner page. You receive a reference number immediately, and our team follows up to review your product and identify branches.
